CoExyst Privacy Policy

Effective date: 18 February 2026
Version: 2026-02-18-v3

This Privacy Policy explains how SHAUN MICHAEL HODGKINSON (ABN 80 554 964 227) (“we”, “us”, “our”) collects, uses, discloses, and stores personal information when you use CoExyst (the “Service”).

We operate from Australia. If you use the Service from another location, your information may be processed in Australia and in other countries where our service providers operate.

Contact: support@coexyst.app (Attn: Privacy)
Notices address: PO Box 468, Wynnum QLD 4178, Australia
Website: coexyst.app

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1) Summary

We collect account information, household collaboration data, user-generated content you choose to upload, and technical/security data (like device signals and IP address). We use this information to provide the Service, keep it secure, handle support, enforce our Policies, and comply with law. We do not sell personal information.

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2) Personal information we collect

We collect information you provide, information generated by use of the Service, and technical/security data, including:

• account data (name, email, IDs),
• household and collaboration data (Houses, roles/permissions, house address if entered),
• User Content (messages, photos, tasks, bills/allocations you enter),
• support communications,
• device, usage, and security data (IP address, logs, diagnostics),
• payments metadata from Stripe (subscription status and billing event IDs).

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3) How we use personal information

We use personal information to:

• provide and operate the Service,
• enable collaboration within Houses based on permissions/masking rules,
• process subscriptions and billing,
• provide support,
• detect/prevent fraud and security incidents,
• enforce Terms and Community Guidelines,
• comply with legal obligations.

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4) How we share personal information

We may share information:

• with House members as part of collaboration,
• with service providers (hosting, storage, auth, Stripe),
• to comply with law and lawful requests (see LAW_ENFORCEMENT_AND_LEGAL_REQUESTS.md),
• in emergencies involving imminent harm, where permitted,
• in business transfers (merger/acquisition).

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5) Cookies and tracking

See COOKIE_POLICY.md.

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6) Security

We use reasonable safeguards. See SECURITY_AND_RESPONSIBLE_DISCLOSURE.md for reporting security issues.

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7) Retention and deletion

We retain data as needed for operation, security, billing, and legal obligations. See DATA_RETENTION_AND_DELETION_POLICY.md.

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8) Your rights and choices

You can request access, correction, or deletion by contacting support@coexyst.app. We may need to verify your identity.

California residents (where applicable): we do not sell personal information and do not share it for cross-context behavioural advertising.

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9) Children

Not intended for anyone under 18.

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10) Changes

We may update this Policy and will update the effective date and version.

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11) Contact

Privacy questions: support@coexyst.app.